Conflict tells us something.
It can reveal where communication has broken down, where relationships are under strain, where expectations are unclear, or where organizational systems and the people working within them are no longer aligned.
Peaceable Mediation and Community Solutions helps organizations understand and work with that information.
Through mediation, conflict analysis, facilitated dialogue and conflict capability development, we help people address the conflict in front of them while also paying attention to the conditions surrounding it.
Because resolving one conflict matters. Building the capacity to approach the next one differently matters too.
People Before Principles
Conflict does not happen in a neat framework. It happens between people, inside relationships, teams and organizations with histories, pressures, responsibilities and different ways of understanding what is happening.
Every Conflict Has More Than One Story
People can experience the same conversation, decision or event very differently.
Understanding those different experiences does not require everyone to agree. It creates the conditions for better questions, clearer communication and more informed decisions about what happens next.
People and Systems
Every conflict has a human story and an organizational story.
Sometimes the difficulty sits primarily between people. Sometimes organizational structures, communication practices, unclear expectations or competing responsibilities are contributing to it.
Peaceable pays attention to both.
This allows us to work with the immediate conflict while helping organizations notice patterns that may otherwise continue unnoticed. We use established mediation and conflict resolution principles to guide our practice while remaining responsive to the people, relationships and circumstances involved.
Our Practice
At Peaceable, we believe conflict, when approached with skill, curiosity and care, can create space for understanding, change and growth.
Our role is to be a responsible steward of the process. We bring the framework, the tools and the space for dialogue. The people involved bring their experiences, perspectives and knowledge of what matters to them. They remain the authors of what comes next.
Our practice continues to evolve through the work itself.
Our community mediation experience includes Transformational Conversations, a dialogue initiative that brought Canadian-Palestinian and Canadian-Jewish participants together in conversations across difference. That experience continues to inform our understanding of what allows people to remain in dialogue when the issues between them are difficult, personal or deeply felt, and of the role that different histories, identities and lived experiences bring to conflict.
Alongside our mediation practice, Peaceable is developing an ongoing body of inquiry into conflict management and conflict capability: What can conflict teach us?
We are exploring how individuals, teams and organizations experience and respond to conflict — how disagreement is communicated, where difficult conversations become harder to have, what gets worked around rather than addressed, and what conditions strengthen people’s ability to engage with conflict constructively.
This inquiry informs our ongoing work exploring conflict capability, including the development of Peaceable’s Conflict Capability Snapshot and Assessment. It also allows us to look beyond individual disputes and consider what patterns of conflict can tell us about relationships, communication, leadership, systems and organizational culture.
We are interested not only in resolving the conflict in front of us, but in what becomes possible when people learn from it.
Conflict is information. What we do with it matters.
Founder & Mediator
Soleida Perez is the founder of Peaceable Mediation and Community Solutions and a mediator whose work sits at the intersection of organizational conflict, community dialogue and community peacebuilding.
Her perspective has been shaped by more than fifteen years of leading diverse teams and working across cultures, together with mediation and conflict-resolution practice in workplace and community settings. Her experience includes Transformational Conversations series with Khouri Conversations and Digital Public Square, Peace Circles, organizational mediation, and the development and delivery of conflict management and mediation programs for students across Canada and internationally.
Soleida trained in interest-based mediation and conflict resolution in Canada and continues her study of peace mediation with Swisspeace. Her broader international perspective is informed by studies in global affairs and nonprofit management, and by an enduring interest in how people approach conflict across cultures, communities and institutions.
At the centre of her practice is curiosity about people, the stories we carry, the different ways we can experience the same events, and what becomes possible when we make room to understand another perspective.
She brings that curiosity to Peaceable, from grassroots circles to executive conversations.
Copyright © 2026 Peaceable - All Rights Reserved.