Privacy Policy

Privacy Policy for Peaceable Mediation and Community Solutions

Effective Date:  February 10, 2025

1. Introduction

Peaceable Mediation ("we," "our," or "us") is committed to protecting your privacy and maintaining the confidentiality of all mediation-related information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the ADR Institute of Canada (ADRIC) Code of Ethics and Code of Conduct and the International Mediation Institute (IMI) Code of Professional Conduct.

2. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address,  phone number, and mailing address.
• Mediation-Related Information: Details pertinent to the mediation process, including case information and communications.
• Technical Data: IP address, browser type, operating system, and browsing behavior on our website.

3. How We Use Your Information

We use the collected information to:

• Provide and manage our mediation services.
• Communicate with you regarding appointments, services,  and updates.
• Improve our services and website functionality.
• Maintain confidentiality as required in the mediation process.

4. Confidentiality and Ethical Standards

In alignment with ADRIC's Code of Ethics and IMI's Code of Professional Conduct, we uphold the integrity and fairness of the mediation process. We ensure that all parties are well informed and have an adequate understanding of the procedural aspects of the process. We are faithful to the relationship of trust and confidentiality inherent in the role of mediator.

5. Principle of Self-Determination

We respect and encourage the fundamental principle of self-determination, recognizing that it is the right of parties to make their own voluntary and non-coerced decisions regarding the resolution of any issue in dispute.

6. Impartiality

We maintain impartiality and neutrality throughout the mediation process, ensuring that all parties are treated fairly and without bias. We avoid any conduct that might devalue the public’s perception of mediation and the profession.

7. Information Sharing and Non-Compellability

We will not share your personal or mediation-related information with third parties. Confidentiality is a cornerstone of our mediation practice, and mediators are not compellable in court regarding any mediation communications or records. All information exchanged during mediation is protected under settlement privilege and is inadmissible in legal proceedings, except in cases where disclosure is required by law (e.g., threats of harm, abuse, or criminal activity).

8. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Request corrections to inaccurate or incomplete data.
• Request deletion of your personal information.
• Object to or restrict the processing of your data.

To exercise these rights, please contact us at [Insert Contact Information].

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website and updating the effective date.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Peaceable Mediation and Community Solutions
director@peaceable.ca
peaceable.ca